FAQ
Frequently Asked Questions
Use this guide from our store to review frequently asked shopping questions. For help with this page, contact support@barebellsvanilla.shop.
Information covering refund timing
The following refund timing guidance applies to purchases from our store. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. Questions about this section may be sent to support@barebellsvanilla.shop.
Information covering tracking
This tracking section covers orders and visits through this website. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout. Questions about this section may be sent to support@barebellsvanilla.shop.
Store guidance on payment methods
For purchases made through this website, our store applies the following guidance on payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. Questions about this section may be sent to support@barebellsvanilla.shop.
How we handle returns and exchanges
We publish this returns and exchanges guidance for customers using this website. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. Questions about this section may be sent to support@barebellsvanilla.shop.
Information covering products
Customers can rely on the following guidance from our store about products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. Questions about this section may be sent to support@barebellsvanilla.shop.
How we handle delivery timing
Customers can rely on the following guidance from our store about delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. Questions about this section may be sent to support@barebellsvanilla.shop.
Details about shipping cost
For customers using this website, this section explains shipping cost. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge. Questions about this section may be sent to support@barebellsvanilla.shop.
How we handle contact options
This contact options section covers orders and visits through this website. How can I contact you?
Email support@barebellsvanilla.shop, call 404-573-6903, or write to 1621 Aurora Dr, El Centro, California, 92243, United States. Questions about this section may be sent to support@barebellsvanilla.shop.
Our approach to return shipping
We publish this return shipping guidance for customers using this website. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to support@barebellsvanilla.shop.
Contact Information
Email: support@barebellsvanilla.shop
Phone: 404-573-6903
Physical address: 1621 Aurora Dr, El Centro, California, 92243, United States